Source Support offers a wide variety of onsite offerings from Next Business Day Onsite to 4-Hour same day onsite support, with a variety of offerings in between. Below you will see a listing of our standard onsite contracts. However, we continually work with our partners to provide the unique solutions required for our partner’s target markets.

Onsite Warranties

• Next Business Day Onsite, 8×5 Help Desk
• Next Business Day Onsite, 24×7x365 Help Desk
• Next Business Day Onsite, 8×5 Help Desk (Onsite Diagnosis & Repair)
• Next Business Day Onsite, 24×7x365 Help Desk (Onsite Diagnosis & Repair)
• Next Day Onsite (Includes weekends), 8×5 Help Desk
• Next Day Onsite (Includes weekends), 24×7x365 Help Desk
• Next Day Onsite (Includes weekends), 8×5 Help Desk (Onsite Diagnosis & Repair)
• Next Day Onsite (Includes weekends), 24×7x365 Help Desk (Onsite Diagnosis & Repair)
• 4-Hour Same Day Onsite Response, 8×5 Help Desk
• 4-Hour Same Day Onsite Response, 24×7x365 Help Desk
• 4-Hour Same Day Onsite Response, 8×5 Help Desk (Onsite Diagnosis & Repair)
• 4-Hour Same Day Onsite Response, 24×7x365 Help Desk
• Platinum 2 Step Same Day (weekdays only) Onsite Diagnosis Response and Next Business Day Repair,  24X7X365 Help Desk
• Platinum 2 Step Same Day (Includes weekends) Onsite Diagnosis Response and Next Business Day Repair,  24X7X365 Help Desk