Source Support believes in bringing added value to our clients. We achieve this by bringing logistics management support to systems under contact at a minimal cost.

The logistics services program includes:

• Tracking clients IT fixed assets to the serialized component level
• Warehousing and shipping of replacement parts on demand
• Logging, coordinating and monitoring the shipment and return of parts
  for systems under OEM warranty or hardware maintenance programs
• Providing a single source for your hardware support

The pre-ship exchange program includes:

• Overnight shipping of hardware parts or units
• Configuring replacement of hardware parts or units
• Retrieval of defective hardware parts or units
• Repair and restock of hardware parts or units

Source Support manages the refreshing of parts with the component manufacturers, saving you time and resources.