Testimonials

Many companies trust the service from Source Support. Learn more about what people are saying about us below.


Matt Jacobs - VP of Worldwide Sales - Penguin Computing - Atlanta, GA


Bob Peterson - Director of Sales - Tangent Computer - Atlanta, GA


Read more of our testimonials below.

"Source Support Services has demonstrated an impressive enthusiasm for developing and fostering a strong partnership with our company. They have provided us with a first rate worldwide service repair offering and have demonstrated the utmost in flexibility and professionalism in establishing the many variables and processes required to perform those services in our name. They are consistent in there approach and we have found them to be unquestionably ethical and professional in representing our company and our products with our customers."

 - Patrick Scateni, Vice President, VXTECH (a division of Ciara Technologies Inc.)

 

"SSS supports our customers seamlessly, they are able to act as an extension of our support group and keep our customers up and running. Our customers have come to expect a high level of service from Seneca Data and we are fortunate to have a SSS as a partner who can meet those expectations They maintain a trained staff that integrates well with our technical experts to fully support our customers’ needs. We find them to be efficient and professional, and they are always looking for ways to improve on their current service level."

 - Steve Maser, Director of Business Development, Seneca Data Corp

 

"For more than 6 years, Source Support Services has provided the help desk and field service ION needs to keep its servers running across a diverse customer base. ION’s customers see the SSS team as an integral part of our support team. The SSS technical staff handles our customers professionally, efficiently and respectfully throughout an incident that may be stressful for the end user. The quality service provided by SSS has become an important facet of the satisfaction that keeps loyal customers coming back to ION for their server requirements."

 - Keith Josephson, VP of Engineering, ION Computer Systems Inc.

 

"It has truly been a wonderful experience partnering with Source Support. We've had some really difficult customers that have bought more equipment from us because of the service that Source Support provides to them. That says a lot because our customers have very high expectations for the services we offer and Source Support exceeds those expectations."

 - Jeff Cachat, Senior Program Manager, CRAY, Inc.

 

"We look at Source Support as an extension of our Sales and Service team. Their flexible service offerings have won us a lot of business that we wouldn't have been able to bid on without them."

 - Paul Sheremeta, VP of Sales, ION Computer Systems