$2 Million Saved with Automated Parts Recovery

$2 Million Saved with Automated Parts Recovery

A major flash storage solutions company was looking for ways to improve customer satisfaction while reducing costs by an increased defective part return rate. The company took action and began receiving defective hardware parts from their customers after initial...
Installations Made Easy

Installations Made Easy

Imagine that your organization exceeds its sales goals for this quarter. Prior to this upswing, sales were down over the last year and your pipeline wasn’t as robust as it had once been. So, in order to mitigate the ever-rising costs of doing business, you chose to...
Introducing Source Techworks

Introducing Source Techworks

We’re proud today to launch our Source Techworks program!  It will recruit the best service professionals from around the world to bolster our comprehensive IT services network, and ensure those professionals have the certifications, skills and training to help any...
Introducing Source Academy

Introducing Source Academy

At Source, we care deeply about making sure our staff and the members of our Source Techworks community are as up to date on the latest IT news and service/support instruction as possible.  There’s no better way to ensure a superior experience for you than to invest...
The Source Helpdesk Experience

The Source Helpdesk Experience

Everyone has their horror stories about telemarketers and hard-to-work-with customer service people from all corners of the globe. We’re proud to say that our customers and partners have a much different experience when they call us. At Source, we offer 24/7/365 help...