Logistic Services

Source Support believes in being a value-added partner for each of our partners. One of the ways we achieve this is through our Global IT Logistics management support. Our logistics experience is second to none, and we offer a range of services from warehousing and shipping of replacement parts to full Global Reverse Logistics Services, including repair and restock of parts or systems.

Complete inventory reporting is available to all partners as well as auto shipment notifications. This enables all of our partners to track and monitor a shipment and return of parts in real time.

The logistics services program includes:

• Segregation by unique identifier and physical bin-locations.
• Serialization of components if required.
• Warehousing and shipping of replacement parts on demand
• Logging, coordinating and monitoring the shipment and return of parts
• Parts inventory management and reporting
• Full Reverse Logistics (RMA of all defective parts)
• 24x7x365 on-line real time service event reporting