Source Story

Who We Are

Source Support Services delivers comprehensive support services for leading manufacturers. Since 2001, our innovative, quality controlled service programs have helped to re-define the outsourcing experience for technology manufacturers. We partner with cutting-edge leaders in data center and high performance computing infrastructures, medical technologies and client computing, and have cultivated a global network of support services with unparalleled scalability and expertise that enables our customers to future proof their services organization.

Source delivers complete, one-stop support services throughout the entire product life cycle. Through our state-of-the-art training programs, Source Central management framework, global logistics and our network of locally based field technicians, we provide 4-hour and next business day on-site support in over 100 countries worldwide. Every service engagement is managed from cradle to grave by a certified support professional in our 24/7 U.S.-based Support Operations Center.

Our culture is built upon excellence, transparency, teamwork, process adherence and customer-first thinking. It is because of this that Source proudly features some of the best customer satisfaction and tenure ratings in the industry.