Part 1: Defining a Resilient Services Framework If there’s one thing that the COVID-19 pandemic has made clear to those of us in the service industry, it’s the importance of...
Source Support Services Technical Support Engineer- 2nd Shift Organization/Department: Support Operations CenterReports To: Technical Support Manager NOTE: This job description is not designed to cover or contain a comprehensive listing...
Source Support Services Part-Time Case Coordinator Organization/Department: Support Operations Center Reports To: Technical Support Manager Position Overview Source’s relentless goal is to provide world-class support to customers & partners by...
Source Support Services Director, Support Operations Center (SOC) Organization/Department: Support Operations Center Reports To: SVP, Service Delivery Note: This job description is not a comprehensive listing of activities, duties or...
COVID-19 has had a massive effect on the way we all go about our work. Still months after the initial wave, the pandemic continues to play a substantial role in...
