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A Mid-Year Review

What a year it has been so far for all of us, personally and professionally. We have all faced so many challenges, and it’s hard to know how to navigate...

Resiliency in Service, Part 2: Building a Resilient Model

As explored in Part 1 of our discussion about resiliency, a lack of continuous service often translates to a backlog of cases, end-user frustration, and more. Your ability to take...

Resiliency in Service, Part 1: The Crisis Test

At Source, we define resiliency as the ability to deliver tech service and take care of your end-users no matter what obstacles might present themselves along the way. Obviously, resiliency...

Senior Technical Recruiter

Source Support Services Senior Technical Recruiter Organization/Department: Technical Recruitment Group (TRG)Reports To: TRG Manager Position Overview Source continues to redefine medical & IT support services. Using our broad worldwide network...

Ensuring A Successful Outsourced Global Service Model

All the time, we hear our customers and prospects ask the same question. What’s better for us: building out and managing our own global service infrastructure under a legacy business...

Open Letter to Source Team

To my Source teammates and members of our Source Techworks network, As the tragic events of the past few weeks have unfolded and people around the world call for action...