Director, Support Operations Center (SOC)
Source Support Services Director, Support Operations Center (SOC) Organization/Department: Support Operations Center Reports To: SVP, Service Delivery Note: This job
Source Support Services Director, Support Operations Center (SOC) Organization/Department: Support Operations Center Reports To: SVP, Service Delivery Note: This job
COVID-19 has had a massive effect on the way we all go about our work. Still months after the initial
Over the years, we’ve seen that the major cause of customer dissatisfaction with OEMs has been slow service response times.
As John Trautwein described in our previous blog post, end-users are increasingly demanding that their OEMs be more responsive to
The pressure on OEMs and their service teams to be more responsive to end-users has risen considerably. Medical technology and
For industries like medical technology and industrial automation that highly value business relationships, brand protection and service quality, field service
As we’ve navigated these challenging times, I’ve become very passionate about Source Support’s Core Values. Our team has leveraged them
What a year it has been so far for all of us, personally and professionally. We have all faced so
As explored in Part 1 of our discussion about resiliency, a lack of continuous service often translates to a backlog
At Source, we define resiliency as the ability to deliver tech service and take care of your end-users no matter
Source Support Services Senior Technical Recruiter Organization/Department: Technical Recruitment Group (TRG)Reports To: TRG Manager Position Overview Source continues to redefine