Life Sciences

High quality service delivery performance and immediate response times are a requisite standard in the healthcare industry because end-user operations and patient health outcomes often hang in the balance. The 2020 global pandemic has amplified this focus as challenges such as travel restrictions and workforce availability caused medical technology service organizations to rethink how they deliver services.

Source provides outsourced technical product support services to leading medical technology manufacturers. Our comprehensive onsite services solution provides same day and next business day support throughout the product lifecycle, including installation deployment, preventative maintenance, on-site repair, and service parts logistics.

Our medical technology product support capabilities include:

• Biomedical equipment such as sterilization, ventilation, fluid waste management, ultrasound, laboratory equipment, and PACS IT and diagnostics workstations
• Dental equipment
• Advanced server, storage, and networking

Industrial Automation

In a world where equipment efficiency and minimizing downtime have never been more important, let us help provide industry leading support to your customers. Source Support Services offers industrial equipment and industrial automation manufacturers service solutions to support or augment manufacturer’s mission critical field service capabilities.

Our industrial automation product support capabilities include (but not limited to):

• Onsite repair
• Preventative Maintenance
• Installation Services
• Parts Logistics
• Remote Support
• Project Planning/Coordination
• Reporting/Documentation
• Customized Service Solutions