by Kayla Nesler | Jul 26, 2016 | Blog, Social
One thing you hear from just about every employee at Source Support Services is that we are family. About a month ago I moved from my hometown in Minnesota to Georgia in order to join that family and I have received nothing but the warmest of welcomes. Every day I...
by Kayla Nesler | Jul 21, 2016 | Blog, Information Series
How Does Company Success Tie in to Customer Success? Last time I introduced the concept of a customer happiness continuum. This continuum ranges from the “walkaway angry” customer who moves to a competitor as soon as they are able to the “gushing promoter” who praises...
