Streamlining Recall Management: The Power of Centralized Project Management
Recalls are an unfortunate part of the healthcare and medical tech business. When they occur, the clock starts ticking and efficiently managing resources across various internal and external departments becomes crucial for a successful recall response. We discussed...
How to Encourage Well-Being for All
Let’s face it: life has gotten really, really hard. The pandemic hit and forever altered our lives. Our world and culture are significantly different and more divided than before. We don’t have the level of interaction with other people that we used to have, and we’re...
A Resilient Services Framework, Part 3
Part 3: Future Considerations Earlier in our series, we talked about what a resilient service network looks like and how to ensure predictable, positive outcomes throughout the network at all times. To close this blog series, I’d like to take a look into the future;...
A Resilient Services Framework, Part 2
Part 2: Ensuring Positive, Predictable Outcomes In our last post, Mike Stolz described what makes up a resilient services framework and how to build such a network for your organization. Having held service leadership positions at multiple OEM organizations throughout...