Ensuring A Successful Outsourced Global Service Model
All the time, we hear our customers and prospects ask the same question. What’s better for us: building out and managing our own global service infrastructure under a legacy business model, or relying on an outsourced global service model? Most organizations seem to...Open Letter to Source Team
To my Source teammates and members of our Source Techworks network, As the tragic events of the past few weeks have unfolded and people around the world call for action to advance racial equality, I would like to take this opportunity to address Source’s position on...
Ensuring Business Continuity
Business continuity matters all the time, but especially in times of crisis – just look at the impact of COVID-19 on the economy. A pandemic, economic downturn, hurricane, civil unrest or any number of other situations can wreak havoc on your operations. Without all...
Servicing the Medical Technology Industry
Recently, we’ve seen medical technology companies gradually moving to outsourced technical product services as they rethink their services model. Up until now, many have built and maintained their own field services infrastructures, but they’ve started to see value in...