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How Do We Determine If We Are Successful At Customer Success?

How Do We Determine If We Are Successful At Customer Success?

How Do We Determine If We Are Successful At Customer Success? Customer Success Series Written by: Jeff Nesler, VP of Services Delivery  Customer Success Series, Part 1 What is Customer Success? One term that repeatedly pops up these days is “Customer Success”. While I...
Workforce Trends & World-Class Service

Workforce Trends & World-Class Service

Workforce Trends & World-Class Service  Freelancers: Common Misconceptions and Workforce Trends  The days of working from 9 a.m. to 5 p.m. five days a week, or working for one employer your entire career, are over. Evolutions in technology, industry and...