by Kelli Rivers | Nov 2, 2018
How Do We Determine If We Are Successful At Customer Success? Customer Success Series Written by: Jeff Nesler, VP of Services Delivery Customer Success Series, Part 1 What is Customer Success? One term that repeatedly pops up these days is “Customer Success”. While I...
by Kelli Rivers | Nov 2, 2018
Workforce Trends & World-Class Service Freelancers: Common Misconceptions and Workforce Trends The days of working from 9 a.m. to 5 p.m. five days a week, or working for one employer your entire career, are over. Evolutions in technology, industry and...