Source Techworks
Four-hour service level agreements (SLAs) have become a standard expectation for global IT services delivery. End-users demand efficiency, and in order to successfully meet these SLAs our customers need a global network of professional service engineers. Source...
Support Operations Center
There is no experience quite like attending a live performance by a world-class symphony orchestra. Sitting in your often velvet-covered seat, feeling your heart race through bombastic fortes, holding your breath at each vulnerable pianissimo and bursting to applaud...
Service Quality
As an element of art, value is defined as the lightness or darkness of tones or colors. A piece of art that looks amazingly realistic appears so because the artist managed to capture within it all the intricacies of value that our eyes pick up in the real world. I...
Global Logistics Services
If you followed any of the action at the Rio Olympics in August, you probably heard about the conclusion of the men’s gold medal soccer match between host nation Brazil and Germany. It was a fantastic match; with the score tied at the end of regulation, the match went...