Looking Ahead at 2020
These are unprecedented times, yet we know that technology is keeping our world going and enabling people to stay connected and productive. Because of that, it’s as critical as ever that we keep our technology systems and infrastructure working well. In addition, our...
Source Support is Exhibiting & Speaking at TSW 2019 Las Vegas
Taking place twice a year, Technology & Services World (TSW) is the only tech conference where executives from across the technology and services industry come to talk business, expand their professional networks, and get actionable insights on the latest tech...
2018 Source Techworks Workforce Survey
There have been many reports in recent years about a large shift in the US and global economies toward a freelance workforce. According to Edelman Intelligence’s 2017 Freelancing in America report, the freelance workforce has grown three times faster than the general...
Measuring the Effectiveness of Your Service Function
Let’s face it – determining whether or not your service function is a success, and whether or not it adds value to your business, can be really difficult. We know this first-hand; being in the business of performing service and becoming the service arm of many tech...