by Kelli Rivers | Jul 20, 2021
SERVICE USE CASE: Mobilizing an “Un-Trunked” Service Parts Logistics Solution In an effort to improve response times, many OEMs – especially in medical technology – have deployed a “trunk stock” logistics strategy: entrusting their field engineers with parts and tools...
by Kelli Rivers | Mar 30, 2021
SERVICE USE CASE: Scaling Service Operations Amidst Disruption The field services environment today is facing challenges of unprecedented proportions. End-user demands for service quality and performance continue to rise and services disruption has become a very real...