Source offers warranty level services that bring field services, remote support, and managed logistics together as a single solution, assuring product support to meet SLA requirements
Most of Source’s end-users operate in mission-critical environments such as data centers and medical facilities. With warranty and maintenance services in place, Source’s teams can confirm and maintain appropriate field service resources who are trained, certified, and available to meet the service level agreements expected by our customers. We also offer preventative maintenance services to keep your customer’s products clean and in good working order and to proactively identify and correct system issues before they occur.
Source’s Warranty & Maintenance Services Solution Offers:
Mission critical service level agreements of 4-hour and next business day
Global network of field service professionals and eLearning capabilities to quickly achieve appropriate coverage to meet SLAs
Preventative maintenance to proactively identify and correct system issues before they occur