Source Techworks is our on-demand worldwide technical network of certified field service professionals and technical resource partners. Source recruits, trains, nurtures, and engages field service professionals local to each end user’s site to ensure a seamless service experience. Currently, members of this community reside in all 50 states and more than 100 countries around the world.
In coordination with Source Academy, our comprehensive training and development program, Source provides rigorous training and certification programs that offer unparalleled opportunities to advance each field service professional’s technical product support skills and experience. Each Source Academy training module ensures in-depth knowledge of our customer’s product and service requirements to ensure that all service engagements are handled expertly and professionally. The combination of Source Techworks, Source Academy training and certification, and the expert-level support and case management of our Support Operations Center enables us to provide high quality, consistent, and professional service engagements around the globe every day.