Ensuring Continuity and Quality in an Aging Field Service Workforce

Many recent field engineer surveys have produced a common finding: the workforce is trending older and more experienced. Organizations are increasingly concerned about the knowledge and expertise, work ethic and customer connections and relationships they’ll lose when these workers leave. Quite simply, workers are leaving jobs and retiring in higher numbers than they did one or two years ago, and those who are eligible and able to work are being more deliberate about accepting their next positions and furthering their career paths.

Download this paper to read about the aging workforce and how to attract and develop the next generation of Field Engineers.