Supporting Our Community
At Source, we firmly believe that support doesn’t just consist of providing IT services. We recognize that we’re members of a global community, and we strive to provide support wherever we can. This holiday season, Source teamed up with Dream Weavers of Georgia, a...
Meet a Source Support Engineer: Christian
Christian has been a member of the Support Operations Center team for over a year and he works hard to ensure that our customers and end-users receive the highest quality support at every engagement. Learn more about Christian and see why he is a valued member of our...
Happy Thanksgiving from Source!
It’s almost here: that splendid holiday of pumpkin spice, apple pie, turkey and mashed potatoes. Whether your celebrations will be shared with family and friends around a table brimming with delicious goodies or relaxing on the couch watching football, we at Source...
Looking Forward to SC16
We’re getting excited for SC16, which takes place in Salt Lake City, Utah, next week. This conference for high performance computing, networking, storage and analysis is a wonderful opportunity to learn and discover the new and developing ways in which supercomputing...
Source Academy
Do you remember the game Telephone, in which players whisper a phrase down the line to see if their team could pass the exact same phrase from beginning to end? Recently, that game has been combined with another to add additional challenge. This popular party game is...
Source Techworks
Four-hour service level agreements (SLAs) have become a standard expectation for global IT services delivery. End-users demand efficiency, and in order to successfully meet these SLAs our customers need a global network of professional service engineers. Source...
Support Operations Center
There is no experience quite like attending a live performance by a world-class symphony orchestra. Sitting in your often velvet-covered seat, feeling your heart race through bombastic fortes, holding your breath at each vulnerable pianissimo and bursting to applaud...
Service Quality
As an element of art, value is defined as the lightness or darkness of tones or colors. A piece of art that looks amazingly realistic appears so because the artist managed to capture within it all the intricacies of value that our eyes pick up in the real world. I...
Global Logistics Services
If you followed any of the action at the Rio Olympics in August, you probably heard about the conclusion of the men’s gold medal soccer match between host nation Brazil and Germany. It was a fantastic match; with the score tied at the end of regulation, the match went...
Service Business Delivery
Each Thanksgiving, morning talk show hosts invite a featured chef to demonstrate cooking traditional Thanksgiving dishes: mashed potatoes, dressing, green beans and turkey. Obviously it would normally take hours for them to prepare and cook all these dishes, so for...